Service Report Application

Serwizz

Industry

  • Service and Maintenance

Services

  • Discovery

  • Design

  • Development

  • Delivery

Tech Stack

  • Figma

  • Spring Boot (Java)

  • React

Serwizz is an in-house CMMS SaaS platform built at Workspace for service and maintenance teams. It streamlines daily operations, connects planning, field work and reporting in one place, and turns service data into clear dashboards and analytics for better decisions.

01

Intro

75% of companies still depend on outdated manual processes such as paper forms, spreadsheets and fragmented systems. Serwizz replaces those workflows with an in-house SaaS application built for service and maintenance teams. As organisations move away from paper and email, demand for this kind of platform keeps growing and Serwizz is well positioned to bridge the gap between field work, data and decision making.

02

Challenge

The main challenge in developing Serwizz was keeping the platform flexible enough to support very different maintenance workflows while staying intuitive and easy to use. Integration with existing tools and databases adds technical complexity, especially when accurate work-hour tracking and analytics are required. On top of that, scalability and data security remain critical requirements for long-term product growth.

03

Solution

Serwizz is an in-house, all-in-one SaaS CMMS that streamlines service and maintenance operations. The platform brings together digital service reports, structured data management, work-hour tracking and analytics, and adapts to existing workflows so teams gain better control and insight without having to change how they work.

Key CMMS features in Serwizz

Work Hours Tracking

Work Hours Tracking

Monitor work hours effortlessly with Serwizz. Ensure accurate timekeeping, optimize resource allocation, and make informed decisions with real-time insights.

AI Assistance

AI Assistance

If you are struggling with task management, document summaries, or finding quick answers, Serwizz AI has got you covered with powerful features that help you get things done faster, ask anything you need, and summarize large documents in just seconds.

Task Management

Task Management

Managing technician schedules, assigning tasks, and keeping track of work plans can be a headache. But Serwizz makes it seamless. Say goodbye to chaos and hello to efficiency!

Manage Your Business Data On The Go

Manage Your Business Data On The Go

Say goodbye to paperwork and scattered systems — Serwizz centralizes all your service operations in one seamless, real-time platform. Stay organized, enhance efficiency, and make data-driven decisions effortlessly on any device or platform.

Analytics Support

Analytics Support

Serwizz provides actionable insights through detailed analytics and performance reports, helping you optimize operations and improve results.

CMMS application
CMMS integrations
CMMS industries
CMMS task management

Unlike competitors, Serwizz lets you keep your workflows as they are, without forcing any adjustments. Our system is designed to integrate seamlessly into your operations, providing a tailored experience that fits your business.

Ivan Lovrić

Ivan Lovrić

Co-Founder of Serwizz

Collaboration process

Great results follow clear processes, so every step is defined upfront.

Initial alignment

Intro meeting to understand business goals, challenges, and context

Initial review of existing systems, data, and technical constraints

Defining project scope, priorities, budget, and timelines

Offer and contract

Preparation of an offer with defined scope, services, and pricing

Contract review and signing to formalise collaboration

Drafting of additional project and legal documentation, if required

Project collaboration

Detailed project discovery, solution design, and technical planning

Custom software design and development with incremental deliveries

Regular progress reviews, feedback sessions, and quality assurance

Post-project collaboration

Ongoing technical support and product monitoring

Bug fixes, updates, and performance improvements

Long-term maintenance and product scaling based on agreed terms

Workspace office background for contact section

Ready to talk?

Send a brief introduction to schedule a discovery call. The call focuses on your challenges and goals and outlines the first steps toward the right digital solution.

Serwizz — Smart CMMS & Work Order Software | Workspace